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Privacy Policy

Last updated: February 25, 2026

1. Introduction

WatchDealerPro Inc. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you use the WatchDealerPro platform ("the Platform").

2. Information We Collect

Account Information

Name, email address, and password when you create an account.

Organization Data

Business name, currency preference, timezone, and subscription details.

Business Data

Inventory records, client contacts, deal information, invoices, documents, and storefront content that you create and manage on the Platform.

Payment Information

Billing information processed through Stripe. We do not directly store your full credit card numbers.

Usage Data

Page views, feature usage, browser type, IP address (hashed), and device information for analytics and improving the Platform.

Communications

Emails, support requests, and any other communications you send to us.

3. How We Use Your Information

  • Provide, maintain, and improve the Platform
  • Process payments and manage your subscription
  • Send transactional emails (password resets, invoices, subscription updates)
  • Provide customer support
  • Detect and prevent fraud, abuse, and security incidents
  • Generate aggregated analytics to improve the Platform
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe: For subscription billing and payment processing
  • Resend: For transactional email delivery
  • Domain registrars: When you register a custom domain
  • Your clients: Information you choose to display on your storefront, invoices, and documents
  • Law enforcement: When required by valid legal process

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), secure password hashing (bcrypt), security headers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. If you cancel your account, we retain your data for 30 days to allow for reactivation, after which it may be permanently deleted. Some data may be retained longer as required by law (e.g., transaction records for tax purposes).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a machine-readable format
  • Restriction: Request limitation of how we process your data
  • Objection: Object to certain types of data processing

To exercise any of these rights, contact us at privacy@watchdealerpro.com.

8. Cookies and Tracking

The Platform uses essential cookies for authentication and session management. We use first-party analytics (no third-party trackers like Google Analytics) to understand how the Platform is used. IP addresses are hashed before storage for privacy.

9. Children's Privacy

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your data may be transferred to and processed in the United States, where our servers are located. By using the Platform, you consent to this transfer. We take appropriate safeguards to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at privacy@watchdealerpro.com.